Visiting Patients in Hospital
Effective 29th April 2022
For further information, contact the Nurse Unit Manager during business hours, or the Nurse In Charge out of hours.
Switchboard: 54 855 000
Whilst visitor restrictions are no longer mandated by the Health Minister, our hospital remains committed to balancing every patient’s need for contact with family and friends, with protecting our vulnerable patients from the risk of exposure to COVID 19.
Visitor restrictions remain in place for all care facilities.
Visiting a Residential Aged Care Facility is not covered by this brochure – refer below for Glanville Village guidance.
COVIDSafe practices for visitors include:
- Complete visitor registration log at concierge desk in the foyer
- 16 years & over, provide proof of vaccination status or
if unvaccinated, proof of negative RAT on day of visit & wear an N95
- Under 16 years* may only visit if a child, grandchild, or sibling of a patient, or attending a patient with a life-threatening illness, end of life or palliative illness
- Wear a face mask at all times if over 8 years of age
- Use hand sanitiser or wash your hands upon entry to building, entering & leaving a patient room, after using lifts or handrails
- Limit movement around the health service where possible
You must not visit if you*:
- Tested positive for COVID-19 and have not been given clearance from isolation or quarantine, or awaiting COVID 19 test results
- Have been a close contact of someone who tested positive for COVID-19 in the preceding 7 days (for vaccinated people, or 14 days if unvaccinated), or is awaiting a test result
- Have a temperature higher than 37.5 degrees
- Have COVID 19 symptoms such as;
- Breathlessness or breathing difficulties
- Cough, sore throat or runny nose
*Any exceptions to the exclusion criteria listed above can only be approved by the Chief Nurse or the Chief Medical Officer.
*Where children <16 years of a visitor cannot be left unattended and alternative care arrangements cannot be made, these children may attend with the visitor.
Whilst strict restrictions to visiting have eased, we ask that only visitors providing necessary care and support attend the health service, rather than those attending for social purposes.
This ongoing restraint will allow us to promote a safe, restful and restorative environment for our patients.
11:00 am – 7:00 pm daily
(entry prior to 6 pm to allow time for screening)
Rest Period 1:00 pm – 3:00 pm
Please limit visiting during rest period to allow patients to rest and recover from a busy morning of hygiene, doctor rounds, treatment, therapy and exercise.
ED, HDU & Chemo will continue to restrict numbers to support social distancing and promote safe patient care.
Thank you from ERH
“We would like to take this opportunity to thank every member of our community for your patience and support during the last two years of COVID 19 hospital visitor restrictions.
We understand the hardship caused by these restrictions, which often prevented you from being with your loved ones at their most vulnerable time.
We welcome you back, and hope that the easing of visitor restrictions will continue into the future uninterrupted.
If we need to reinstate visitor restrictions to protect our staff and patients, we will ensure the community are well informed”.
The following are new entry requirements for care facilities:
- Visitor hours are between 10:00am and 6:00pm daily.
- Residents at care facilities can have up to five visitors per day if the visitors show evidence of a negative result from a rapid antigen test taken at the care facility on the same day of the visit.
- If rapid antigen tests cannot be obtained, the resident may have up to two visitors a day.
- All visits must take place in residents’ bedrooms.
- Visitors must wear an N95 at all time when on site. Under no circumstances are they to be removed. These will be provided by Glanville Village.
- Do not visit if you have a fever OR chills OR acute respiratory infection (e.g., cough, sore throat, shortness of breath, runny nose, or loss or changes in sense of smell or taste) headache, myalgia, stuffy nose, nausea, vomiting, diarrhoea or have been a close contact with a person diagnosed COVID-19 positive.
- For end of life visits, please contact the facility for additional information.
For enquiries for Glanville Village, please call (03) 5485 5465.