Supporting everyone to be healthy and live well

Visiting Patients During  COVID 19 Restrictions

Visitor Restrictions

Updated 26 February 2021

Contact the Nurse Unit Manager during business hours, or the Nurse In Charge out of hours,

for further information. Phone: 54 855 000


As of 11.59pm February 26th 2021, the Victorian Chief Health Officer’s has removed all visitor limit restrictions to hospital and aged care facilities. This means that the number, length or purpose of visiting is not limited; however, COVID Safe practices still apply.

COVID Safe practices for visitors:

  • All visitors to the health service are required to undertake COVID 19 screening prior to every visit
  • All visitors must provide their name, contact details and who they are visiting, on every visit
  • Wear a face mask at all times if over 12 years of age
  • Keep 1.5 metres apart at all times, even whilst wearing a mask
  • Limit of two people visiting in a patient bedroom at any one time (due to room capacity limits) or four in palliative care suites
  • Larger group numbers can utilise outdoor spaces or courtyards
  • Use hand sanitiser or wash your hands upon entry to the hospital, entering & leaving a patient room, after using lifts or handrails
  • Limit movement around the health service where possible

You must not visit if you have:

  • Arrived or returned from overseas in the last 14 days
  • Arrived from a designated hot spot within the last 14 days
  • Tested positive for COVID-19 or are awaiting results
  • Had close contact with someone who has tested positive for COVID-19 or is awaiting test results
  • A temperature higher than 37.5 degrees on arrival
  • Respiratory symptoms in keeping with COVID 19 such as;
    • Breathlessness or breathing difficulties
    • Cough or sore throat
    • Fatigue or tiredness


Visiting hours will continue with some restriction to maintain COVID Safe practices, including visitor screening.

Acute Services:

Medical, Surgical, Maternity, High Dependency Unit

  • 10 am–2 pm then 4 -6 pm each day* (rest period 2 – 4 pm)

Up to two people** people at any one time in a patient room (according to room capacity limits).

Sub-Acute Services:


  • 10 am – 6 pm each day*

Up to two people**at any one time in a patient room (according to room capacity limits).

Palliative Care Suites

  • Unrestricted hours
  • Up to four** people at any one time in a patient room (according to room capacity limits)

Emergency Department:

  • Two support people without a time limit

Community / Primary Care / Consulting / MDTU / MAC

  • One support person during each visit

* Visitors not restricted by set hours include:
– Visitors to patients at end of life
– Partners/support persons of birthing women
– Parents of children < 18 years
– People providing specific & defined care needs
** Larger group numbers may utilise public spaces & courtyards

Glanville Village:

  • Unrestricted hours
  • Room capacity limits* do apply in communal spaces accessed by both residents and visitors *Check with Glanville staff for room limits and further information