Supporting everyone to be healthy and live well

Visiting Patients During  COVID 19 Restrictions

Visitor Restrictions

Contact the Nurse Unit Manager during business hours, or the Nurse In Charge out of hours,

for further information. Phone: 54 855 000


Visiting Hospitals & Aged Care Facilities

The Chief Health Officer’s has implemented a lockdown across Victoria.

Visiting people in Victorian Hospitals and Residential Aged Care Facilities will be restricted according to the following guidelines and COVID Safe practices.

COVID Safe practices for visitors include:

  • Complete QR Code details on entry to the building each time
  • Wear a face mask at all times if over 12 years of age
  • People of any age can visit, but
  • Do not visit if you are unwell or have a temperature
  • Keep 1.5 metres apart at all times, even whilst wearing a mask
  • Use hand sanitiser or wash your hands upon entry to building, entering & leaving a patient room, after using lifts or handrails
  • Limit movement around the health service where possible
  • Follow visiting rules set by the hospital (due to room capacity limit)
  • Limit of two people visiting in a single room at any one time
  • Limit of two people in palliative care suites at any one time
  • Limit of two people in the birth suites at any one time

You must not visit if you have:

  • Arrived or returned from overseas in the last 14 days
  • Visited a Tier 1 exposure site within the last 14 days
  • Tested positive for COVID-19 or are awaiting results
  • Had close contact with someone who has tested positive for COVID-19 or is awaiting test results
  • A temperature higher than 37.5 degrees on arrival
  • Respiratory symptoms in keeping with COVID 19 such as;
    • Breathlessness or breathing difficulties
    • Cough or sore throat
    • Fatigue or tiredness


No visitors permitted to our health service at this time, except:

For end of life care:

  • Two visitors at one time
  • Do not need to be from same household
  • No time limits or set time of day
  • No daily limit

For permitted purposes:

  • Essential care and support for immediate physical or
    emotional wellbeing, especially people living with a mental
    health condition, disability or dementia
  • Partner or support person in maternity care
  • Parent, carer or guardian of a person less than 18 years
  • As an interpreter or to provide language support
  • To learn to support the person’s care upon discharge
  • Accompanying a person in Emergency Department or
  • Immediate family (kinship) of a patient with a life threatening

If approved for a permitted purpose above the following applies:

  • Up to two visitors only per day
  • No time limits
  • Acute Wards: 10 am–2 pm then 4-6 pm (2-4 pm rest period)
  • Rehabilitation Ward: 10 am – 6 pm

Glanville Village:

  • Visitors are only permitted into aged care for the following reasons:Permitted reasons
    • To provide care and support for the resident’s physical and emotional wellbeing (including mental health supports and support for people living with dementia); Note: this may include a person who is visiting to prevent harm to a person’s mental or emotional health due to social isolation
    • As a nominated person under the Mental Health Act
    • As a nominated person providing support for a resident living with Dementia
    • To provide interpreter or informal language support
    • For learning to support the resident’s care upon discharge
    • To provide end of life support
  • Visits from prospective residents are not permitted
  • For enquiries for Glanville  Village, please call (03) 5485 5465.