Supporting everyone to be healthy and live well

Visiting Patients During  COVID 19 Restrictions

Updated 15 January 2021

Contact the Nurse Unit Manager during business hours, or the Nurse In Charge out of hours, for further information.

Phone: 5485 5000


As of 1 January 2021, the Victorian Chief Health Officer has changed visitor restriction information to hospitals and aged care facilities. In line with this advice, and COVID Safe practices, please see below for our updated restrictions.

COVID Safe practices for visitors:

  • All visitors to the health service are required to undertake COVID 19 screening prior to every visit
  • All visitors must provide their name, contact details and who they are visiting, on every visit
  • Wear a face mask at all times if over 12 years of age
  • Keep 1.5 metres apart at all times, even whilst wearing a mask
  • Limit of two people visiting in a patient bedroom at any one time (due to room capacity limits) or four in palliative care suites.
  • Larger group numbers can utilise outdoor spaces or courtyards
  • Use hand sanitiser or wash your hands upon entry to the hospital, entering & leaving a patient room, after using lifts or handrails
  • Limit movement around the health service

You must not visit if you have:

  • Arrived / returned from overseas in the last 14 days
  • Arrived from a designated hot spot within the last 14 days
  • Tested positive for COVID-19 or are awaiting results
  • Had close contact with someone who has tested positive for COVID-19 or is awaiting test results
  • A temperature higher than 37.5 degrees on arrival
  • Respiratory symptoms such as;
    • Breathlessness or breathing difficulties
    • Cough
    • Sore throat
    • Fatigue or tiredness


Visiting hours will cbe maintained however new time restrictions will apply.  COVID Safe practices, including visitor screening will continue

Acute Services:  

Medical, Surgical, Maternity, High Dependency Unit

  • Visiting hours will be from 10 am–2 pm then 4 -6 pm each day (rest period 2 – 4 pm)
  • Up to two people at any one time in a patient room (according to room capacity limits)
  • Patients at end of life are not restricted by set hours

Sub-Acute Services:


  • 10 am – 6 pm each day
  • Up to two people at any one time in a patient room (according to room capacity limits)

Palliative Care Suites

  • Unrestricted hours
  • Up to four people at any one time in a patient room (according to room capacity limits)

Emergency Department:

  • Two support people without a time limit

Community / Primary Care / Consulting / MDTU / MAC

  • One support person during each visit

Glanville Village:

  • Unrestricted hours
  • Room capacity limits* do apply in communal spaces accessed by both residents and visitors *Check with Glanville staff for room limits