Feedback

We Value Your Feedback

Thank you for your compliments and suggestions. Please be assured that your comments are shared with the appropriate departments and teams for their awareness and consideration. While we are unable to respond to these messages directly, your input is valued and plays an important role in helping us improve our services.

We are committed to resolving complaints promptly and fairly. Once we receive your complaint, you will receive an acknowledgment and information about the steps we will take to address your feedback.  Thank you for bringing it to our attention.

If you do not wish to give your feedback in writing, please contact our Consumer Engagement Coordinator on 03 5485 5496.

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