Contact Details
| Hours: | 8:00am – 4:30pm Monday to Friday |
|---|---|
| Location: | Ground Floor, Lumeah Building entrance via Leichardt Street |
| Phone: | 03 5485 5855 |
| Fax: | 03 5485 5925 |
Services
Complex Care supports people who are living with complex health issues. Clients are seen in their own homes. This is achieved through:
- Review of needs with a focus on the client, the family and any carers
- Individual care programs
- Disease Management and education
- Support and assistance for the client to self-manage
- Home visits and telephone support
- Co-ordination of care with other health care workers
- Assistance to the client and their family to make use of health and community services
- Emotional support for clients and families
Services are provided to individuals and their families with:
- Chronic respiratory disease
- Chronic heart failure
- Chronic and complex social needs
- Diabetes
Complex Care also provides Remote Patient Monitoring (RPM) and can assist with Hospital Passports for people with a disability.
How to refer
Referrals can be made by individuals and their families, health providers and community service agencies.
Please fax to 54855925 or call 54855855 for more information.
Fees
There is a free service.
Departments and Services Outpatient Services and ERH at Home Complex Care
