Supporting everyone to be healthy and live well

COVID-19 Visitor Restrictions at ERH

Please see below visitor restrictions as at Saturday 25 July 2020.

General Ward and Rehab Wards

  • 2-3pm each day for authorised visitors
  • Maximum of one visitor allowed per day
  • No children under 16

Emergency Department

  • Maximum one support person per patient
  • All screening requirements apply to support persons

High Dependency Unit

  • 3-4pm each day for authorised visitors
  • Maximum of one visitor allowed per day – immediate family only

Women during labour

  • Women may have one nominated support person with them during their admission
  • The support person must meet visitor screening requirements and be over 16

Community Clients

  • Only one support person to be present in the home when community staff visit

Specialist Units

  • Visitors at the discretion of the manager
  • Paediatrics may have one parent with them at a time

Visits must be pre-arranged and approved prior to visiting

Do NOT visit if you:

  • Are from a Melbourne ‘hot-spot’ suburb
  • Have tested positive for COVID-19 or are awaiting your test results
  • Have returned to Australia from overseas in the last 14 days
  • Had known contact with someone who has tested positive for COVID-19
  • Have a temperature higher than 37.5 degrees or respiratory symptoms such as;
    • Breathlessness or breathing difficulties
    • Cough
    • Sore throat
    • Fatigue or tiredness

All visitors will be screened on entry to the health service

All approved visitors MUST:

  • Have their temperature taken and provide their post code on entry
  • Use the alcohol-based hand sanitiser after using the lifts, holding railings and every time you enter or exit a patient’s room.
  • Stay in the patient’s room at all times and limit movement around the health service.
  • Limit the number of personal items you bring with you.
  • Leave the hospital when the visit is over. Do not wander through hallways or spend time in public areas including the main entrance, waiting area or ERH Café.
  • Practice physical distancing at all times.

Please note:

  • Visitors who are caring for a patient with special needs may be able to spend more time with the patient at the discretion of the Nurse in Charge.
  • Long stay patients (longer than 7 days) may require more support, please speak with nurse in charge to discuss specific needs.
  • Additional visitation will be considered in exceptional circumstances (end of life care) and require approval by the Nurse/Midwife Unit Manager or Nurse/Midwife in charge.

Glanville Village

  • Visiting hours are between 12noon – 6pm.
  • Glanville Village permits one visitor per resident per day for maximum one hour
  • Limit of 1 visitor, once per day, for a maximum of 1 hour
  • Limit of 2 visitors at any one time for the purpose of providing end of life support to a resident
  • Limit of 1 visitor at any one time for the purpose of providing essential care and support (e.g. Meals) or for the purpose of providing a resident with immediate emotional and social wellbeing (e.g. supporting a resident with cognitive decline)
  • Please contact Glanville reception on 03 5485 5465 for further details.

Click here to download a copy of the visitor restrictions